Description

Galaxy S10e not charging ? We know how to fix it !

If you have a problem with broken charging port, your Galaxy S10e phone in not charging or the charging port charges only at certain angles when you move the cable, it is probably the USB charging port problem. The service includes parts and labour.

Before we proceed with replacing it, we will test it first to make sure that replacing the charging port will solve all related problems. All repairs we perform in our store.

How do we repair the charging port on your Galaxy S10e ?

The back glass is the door to the phone. We need to slightly heat it up on the special mat and remove the back glass. We are only few screws away to get to the old charging port. To guarantee your satisfaction, we repair your phone in our store, using our own professional equipment. The repair process is the same as Samsung performs in their repair centres. Parts which we use are Samsung highest quality available on the market. Even the fitting adhesive is the simillar which they use when assembling their phones!

About the repair process.

Our technicians will repair your phone while you wait, if it is possible. In most cases the repair doesn’t take longer than 1 hour including testing your Galaxy S10e with the new charging port after repair. If you have sent it in for online repair, we will return your phone within few days or the next day if you have selected priority repair. Expect perfect results when you get your phone back !

We test your phone after we fix it.

Your Galaxy S10e will be carefully tested after repair. The test includes the charging port, back glass fitting but also we will confirm that it charges your phone and shows battery percentage going up. After you receive the phone back, we kindly ask you to test it again.

Get a discount when choosing multiple services.

We can fix many other faults related to the Galaxy S10e phone. If you require help flashing Android firmware on your phone, let us know ! If you choose replacing the battery while changing the screen or charging port, the price will be reduced. You can select desired repair service from the main menu or just give us a call and we will assist you.

Does your Galaxy S10e have additional damage that you don’t wish to fix ?

If your phone has broken back glass, camera lens or any other issues but you don’t want to fix it, please let us know ! If your back is already broken, we have to access the phone trough the back that may break even more. Be aware of this. Please mention in notes any issues you have with the phone. If we notice any damage that was not mentioned, we will need to contact you first to explain you this again and get your permission. This may cause some delays. Note, that those additional issues we may offer you to fix it at greatly reduced prices.

Regarding  waterproof mobile phones.

Please note although we use highest quality parts and bonding material, we don’t consider any mobile phone to be waterproof after the repair as this is a subject to manufacturer’s internal tests when they assemble devices in their factories. Although we hope that the repair should restore the waterproofness, we don’t guarantee and don’t take any responsibilities. Use the service only if you agree with this.