Description

Is something wrong with your Microsoft Surface and you need an expert to check it ?

Let us run your Microsoft Surface device through the set of tests and find the reason of the fault. This service includes price estimation for solution to the problem.

We recommend the diagnostic service when you are not sure if there is more than one problem after liquid damage. In a case of a serious accident when you device behaves unexpectedly, we recommend to use the diagnostic service.

Please choose one from 2 strategies – concentrating on fixing of your device or getting your files out of it. One option does not exclude another but sometimes we need to reload the software what wipes the data. Some of procedures may by risky for the data. Please let us know if your files are the priority.

The diagnostic service includes visual inspection, washing and cleaning of the motherboard after liquid damage, using multimeter to check the motherboard, swapping all parts around the motherboard to localise the actual problem. We also check batteries, charging ports and screens if there is any sign that it is actually the issue.

Diagnosing of the Microsoft Surface (Pro) may be sometimes limited to replacement parts which are available. For example if you send us latest Microsoft Surface (Pro) with unusual problem, parts may not be available to fix it. This is why we suggest you to send us an email mentioning model of the iPhone and the problem related before ordering this service.

At the end when we find that the device is not repairable, we may offer you buying it off you for parts. You can choose to sell it or to get it returned.

Disassembly Policy

This is very risky process disassembling your device. To actually diagnose the hardware, we have to remove the front screen which is extremely strongly attached with a glue. We do our best not to damage it. We dedicate 1 hour for this process but if the screen breaks, please don’t blame us. We don’t take responsibility if this happens and if you decide to replace it, we will ask you to cover the cost.